Privacy Policy
At Ascha Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.aschajewelry.com) or use our services. It also details your rights regarding your personal data and how we comply with GDPR and EU tax regulations.
Information We Collect
We may collect the following types of information when you interact with our website:
1. Personal Data
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party gateways)
2. Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Pages visited and browsing behavior (via cookies and analytics tools)
3. Transaction Data
- Products purchased
- Order history
- Payment method (but not full credit card details, which are handled by third-party payment gateways)
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including payments and deliveries.
- Communication: To provide updates on your orders or respond to inquiries.
- Improvement: To analyze website performance and improve user experience.
- Legal Compliance: To comply with legal and tax obligations.
How We Protect Your Information
We implement appropriate security measures to protect your personal data, including:
- SSL encryption for secure transactions.
- Limited access to personal data by authorized personnel only.
- Data storage on secure servers protected by firewalls.
Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
- Inactive Accounts: If you do not log in or make a purchase, your account will be retained for 3 years. After this period, it will be permanently deleted or anonymized.
- Order and Transaction Data: We retain order and transaction data for 10 years to comply with EU tax and accounting regulations.
Sharing Your Information
We do not sell or rent your personal data. However, we may share your data with trusted third parties for specific purposes:
- Payment Gateways: To securely process your payments.
- Shipping Providers: To deliver your orders.
- Analytics Tools: To monitor website traffic and performance.
These third parties are required to handle your data securely and in compliance with GDPR.
Cookies
We use cookies to enhance your browsing experience and improve our website. Cookies are small text files stored on your device that help us:
- Remember your preferences.
- Track website performance and user behavior.
- Enable features such as the shopping cart.
Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. For more details, refer to our Cookie Policy.
Your Rights
As a user, you have the following rights under GDPR:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to legal obligations.
- Withdraw Consent: Withdraw your consent for processing your data where applicable.
To exercise any of these rights, please contact us at [contact@aschajewelry.com].
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email: [contact@aschajewelry.com]
- Phone: [+40 (753) 035 050]
Effective Date
This Privacy Policy is effective as of 01.01.2025.